Return Policy

Our refund and returns policy is 30 days. If 30 days have passed since your purchase, no refund or exchange is available.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, be aware it takes 3-5 business days sometimes.

If you’ve done all of this and you still have not received your refund yet, please message us on the ‘Contact Us’ page or leave us a message at the number listed on the ‘Contact Us’ page.

To return your product, you should mail your product to: 2503 Deer Run Ct, Melissa, TX 75454

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Contact us at info@mineralfix.com for questions related to refunds and returns.